About Us
Welcome to Mastery Programs, where we are passionate about building strong partnerships with our clients.
Mastery Programs is the training arm of RSJServices – Robin Baker. Based in Poland and operating across Europe.
We know that every business is different, and we take the time to listen to your needs and goals before creating training programs that suit your specific situation.
We have a team of experienced trainers who have a wealth of knowledge and expertise in various industries and disciplines. We work closely with you to help you understand your business objectives, challenges, and opportunities better. We then design and deliver training programs that are not only effective, but also engaging and enjoyable.
We believe that success comes from working together, and we are always there for you throughout the entire training process. From the first consultation to the final evaluation, we are dedicated to ensuring that you are fully satisfied with the training experience.
Our training programs are designed to deliver real, measurable results, and we are proud of the positive impact that our training has had on the businesses we have worked with.
Whether you are looking to improve team performance, develop leadership skills, or enhance customer service, we have the expertise and experience to help you achieve your goals.
Thank you for considering us as your training partner. We look forward to working with you to help your business succeed.
What Our Clients Say
Robin is a great trainer & make sure sessions are interesting and interactive. Very knowledgeable & experienced trainer who understands the scenarios and give correct advice on what to do & what not to do. He shared his own experiences to give examples on certain situation & explained well about how to handle it. I can go on & on about how good Robin is with his coaching. Full marks to trainer.
| The training and follow up sessions were both very engaging. The trainer is very knowledgeable, engaging and kept it interesting. Left feeling positive about how to apply what I have learnt. |
Today I completed the Pitch Mastery Program, and it was the most impactful training I’ve attended this year. The program centered around the simple yet powerful “Why? How? What?” pitch formula. It truly emphasized the importance of clearly voicing ideas to engage others effectively. Amazing subject and amazing trainer.
Very engaging, and I liked the way that Robin always tried to encourage interaction from the whole group; he helped me to see solutions to our promotion scenarios from an outside perspective and provided a simple but practical approach to help us with supporting our agents to further develop their skills.
Each exercise was not only useful but transformative. On the first day, outlining my self-presentation pitch was a true eye-opener. The speed meeting method for self-introductions and third-party intros on the second day was both engaging and fun, fostering real connections among participants. However, the most impactful moment came when we built the “Pitch – Why? How? What?” framework. This helped me master the art of framing problem statements, articulating vision, and crafting actionable plans. It became clear to me that our company needs visionary trainers like Robin to elevate our selling and presenting skills and attract new clients. Robin’s insights and guidance have ignited a passion for improvement within me, and I am incredibly grateful for the experience.